Handling Conflict

Handling Conflict Training Course

We all need to manage conflict leading to a better deal or a more desirable outcome. Our course on handling conflict gives leaders and managers those who need to manage conflict a range of great tools and techniques to get better outcomes more of the time. The course helps attendees prepare and align strategies for real-life examples of conflict management. helping attendees consider, work on and plan for real work or home-based issues.

By the end of this course, delegates will be able to:

  • Understand why handling conflict effectively is essential for successful people
  • How to balance ‘Cooperativeness’ and ‘Assertiveness’ when negotiating, using the 4 box negotiation mode
  • Plan and apply Conflict Management strategies to real life scenarios
  • How to use conflict Management tools and techniques

Book your place

Events are £249 + VAT at Agenda Partnership Training Centre in Corby (lunch and refreshments included). Book your place today by emailing training@agendapartnership.co.uk

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